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Pricing FAQ
To become an Early Supporter, all you need to have is an annual subscription!
Yes, we're currently accepting payments in SUI for annual subscriptions. For details on how to pay in crypto in 3 simple steps visit: https://docs.tusky.io/crypto-p...
To be legally compliant, we must raise an invoice for any payment for our services regardless of this is in crypto or fiat. We are required to gather your address - your country and postal code - so we can determine whether we need to apply VAT. We need your email address so we can provide you with the invoice.
If the price goes up by significant amount and establishes itself in a higher range, then we will consider adjusting the price.
Please bear in mind that crypto is highly volatile so we will not immediately adjust our prices to every market move. Accepting crypto payments in SUI currently requires some manual work on our side, but when we have a more automated system that will enable us to be more competitive with pricing.
If you cancel your subscription we will stop automatically renewing your data on the Walrus network, so it will be dropped from Walrus as well as being unavailable on Tusky.
Please download and secure all your data before cancelling a subscription.
Unless you have subscribed, testnet data will be lost when Walrus goes to mainnet. Tusky runs its own caching and cdn service, and we will not be deleting any data during testnet. This enables us to automatically migrate our subscribers data to mainnet without any effort on their part.
Please note that blob and transaction IDs will change when data is migrated.
We accept fiat payments via Stripe. We intend to introduce crypto payments in the future.
Yes, you can easily manage all aspects of your subscription plan and retrieve all your invoices by selecting 'Manage subscription' in the Account section of the app.
If you need further clarity or have additional inquiries, feel free to contact us. Alternatively, you're welcome to join our Discord community and pose your questions directly to us there. We're here to help!
Yes, you can create magic links for public or private vaults. These links can be for viewing only, or you can create a link to allow someone to upload and manage the assets in the vault. You can protect these links with a password, set an expiry date and an upload limit.
Currently, our system has a file size limitation of 2.5 GB due to how we process uploads.
When uploading files, our servers need to temporarily store an encoded version of the file in memory, which requires approximately 5 times the size of the original file. This is how Walrus is working at the moment. If we didn’t set a limit, then a 10 GB file, for example, would mean needing about 50 GB of server memory for processing.
We’ve implemented this temporary size limit to ensure stable and reliable service for all users. However, we’re working on a possible solutions in collaboration with the Walrus team during, and are positive we’ll be able to support larger file uploads in the near future.
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